Terms of service

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### 1. General Information

1. These Terms of Service define the rules for using the online store available at [https://mousesleeping.com](https://mousesleeping.com), operated by:  

   **Ta/Na Fashion Sp. z o.o.**  

   ul. Marynarki Polskiej 71, 80-557 Gdańsk  

   NIP: 9571148634, REGON: 523128436  

   Email: tn.fashion.studio@gmail.com

2. The Terms of Service are available on the website at all times and can be downloaded, saved, or printed.

3. Placing an order constitutes acceptance of these Terms.

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### 2. Placing Orders

1. Orders may be placed 24/7 through the online store.

2. To place an order, the customer:

   - selects products,

   - fills out the order form,

   - accepts the Terms of Service,

   - completes the payment.

3. The sales agreement is concluded once the customer receives an order confirmation via email from the Seller.

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### 3. Prices and Payments

1. All prices are in PLN and include VAT (gross prices).

2. Available payment methods include:

   - online payment systems (e.g., Przelewy24, PayU),

   - credit/debit card,

   - traditional bank transfer.

3. The Seller reserves the right to change prices and the product offer at any time. Such changes do not apply to orders already placed.

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### 4. Delivery

1. Orders are delivered within Poland and selected EU countries.

2. Standard delivery time is 2–7 business days from payment confirmation.

3. Deliveries are made via courier services.

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### 5. Right of Withdrawal

1. Consumers have the right to withdraw from a distance contract within 14 days without providing a reason.

2. Return conditions are described in the separate **Return Policy**, available on the website.

3. Returns should be sent to:  

   **Ta/Na Fashion Sp. z o.o.**  

   ul. Marynarki Polskiej 71  

   80-557 Gdańsk

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### 6. Complaints

1. The customer has the right to file a complaint if the product does not comply with the contract.

2. Complaints should be sent via email to: **tn.fashion.studio@gmail.com**, including a description of the issue and photos.

3. The Seller will respond to the complaint within 14 calendar days.

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### 7. Personal Data

1. Personal data is processed in accordance with GDPR and our **Privacy Policy**, available on the website.

2. The customer has the right to access, correct, delete, or object to the processing of their data.

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### 8. Final Provisions

1. For matters not covered by these Terms, Polish law applies, in particular:

   - The Consumer Rights Act of 30 May 2014

   - The Civil Code

2. The Seller reserves the right to amend these Terms. The current version is always available on the website.

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